Refund & Payment Policy - Last Updated: June 2026

This Refund & Payment Policy applies to Maison Health, a company of Solana Wellness, LLC.

All Sales Are Final

Due to the nature of our services, all sales are final and non-refundable.

This applies to:

- Lab Review Sessions

- Wellness consultations

- Maison Method assessments

- Digital products

- Educational resources

- Follow-up sessions

- Laboratory testing fees

- Personalized recommendations and protocols

Once a service is purchased, booked, delivered, accessed, or laboratory testing has been ordered, no refunds will be issued.

Laboratory Testing

Laboratory testing fees are non-refundable once a lab order has been submitted, test kit has been shipped, or testing process has begun.

Maison Health does not control third-party laboratory timelines, shipping delays, specimen processing, or lab reporting schedules.

Appointments & Rescheduling

Appointments may be rescheduled with at least 24 hours’ notice.

Appointments canceled with less than 24 hours’ notice may be non-refundable.

No-shows may result in forfeiture 50% of the appointment fee.

One courtesy reschedule may be offered at the discretion of Maison Health.

Digital Products

Digital products, downloads, guides, PDFs, educational materials, and online resources are non-refundable once purchased or accessed.

Payment Plans

If you select a payment plan, you are agreeing to pay the full amount of the service, program, or package.

Payment plans are installment arrangements for a full purchase and are not month-to-month subscriptions unless specifically stated otherwise.

Canceling participation, missing appointments, or choosing not to continue does not cancel the remaining balance owed.

Chargebacks & Payment Disputes

If you have concerns about a charge, please contact us directly first so we can review the issue.

By purchasing from Maison Health, you acknowledge that you have reviewed and agreed to this Refund & Payment Policy before completing payment.

We reserve the right to provide documentation of your purchase, appointment history, service access, signed agreements, and this policy in the event of a payment dispute.

Please Review Before Purchasing

We encourage you to review all service descriptions, pricing, inclusions, and expectations before purchasing.

If you are unsure whether a service is the right fit, please contact us before enrolling or booking.

Contact

Questions about this Refund & Payment Policy may be sent to:

Maison Health
A company of Solana Wellness, LLC
Email: hello@maison-health.com‍ ‍
Website: www.maison-health.com