Privacy Policy - Updated June 2026

Maison Health, a company of Solana Wellness, LLC, respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, complete forms, purchase services, use our client portal, communicate with us, or participate in Maison Health services.

Information We Collect

We may collect personal information you voluntarily provide, including:

- Name

- Email address

- Phone number

- Mailing address

- Date of birth

- Health history

- Lifestyle information

- Nutrition and supplement information

- Laboratory results or health documents you choose to upload

- Payment and billing information

- Messages, forms, and intake responses submitted through our client portal

We may also collect basic website usage information such as IP address, browser type, device type, pages visited, and time spent on our website.

How We Use Your Information

We use your information to:

- Provide wellness services

- Communicate with you

- Schedule appointments

- Review intake forms and uploaded documents

- Process payments

- Provide educational recommendations

- Improve our website and client experience

- Send updates, resources, or marketing emails if you have opted in

- Comply with legal or administrative obligations

Health Information

Any health-related information you share with Maison Health is used only to provide educational wellness services and support your client experience.

Maison Health is not a medical practice and does not diagnose, treat, cure, or prevent disease.

Please do not submit emergency medical information through our website, email, or client portal. If you are experiencing a medical emergency, contact emergency services or your licensed healthcare provider.

Third-Party Platforms

Maison Health may use third-party platforms to operate the business, including but not limited to:

- Practice Better for client portal, forms, and communication

- Stripe for payment processing

- Fullscript for supplement recommendations

- Evexia Diagnostics or other laboratory platforms for lab ordering

- Google Workspace for email and business communication

- Squarespace for website hosting

These third-party providers may collect and process information according to their own privacy policies.

Payments

Maison Health does not store your full credit card information.

Payments are processed securely through third-party payment processors such as Stripe. Payment processors are responsible for handling your payment information according to their own privacy and security practices.

Email and Marketing

If you subscribe to our emails or request information, we may use your email address to send educational content, updates, offers, or service-related communication.

You may unsubscribe from marketing emails at any time.

Service-related emails, such as appointment reminders, payment confirmations, or client portal communication, may still be sent when necessary.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors interact with our content.

You can adjust your browser settings to refuse cookies, but some website features may not function properly.

Sharing of Information

We do not sell your personal information.

We may share information only when necessary to:

- Provide services you requested

- Process payments

- Coordinate third-party lab or supplement services

- Comply with legal requirements

- Protect the rights, safety, or property of Maison Health, Solana Wellness, LLC, or others

- Obtain your written consent

Data Security

We take reasonable steps to protect your personal information using secure systems, limited access, and professional privacy practices.

However, no electronic transmission or storage system is guaranteed to be completely secure. By using our website or services, you acknowledge and accept this risk.

Data Retention

We retain personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

You may request that we update or delete certain personal information, subject to legal, business, or recordkeeping requirements.

Your Privacy Rights

Depending on your location, you may have the right to:

- Request access to personal information we hold about you

- Request correction of inaccurate information

- Request deletion of certain personal information

- Opt out of marketing communications

- Withdraw consent where applicable

To make a privacy request, contact us at hello@maison-health.com.

Children’s Privacy

Maison Health does not knowingly collect personal information from children under the age of 13.

Our services are intended for adults unless otherwise agreed upon with appropriate parental or guardian consent.

Links to Other Websites

Our website may contain links to third-party websites. Maison Health is not responsible for the content, privacy policies, or practices of third-party websites.

Please review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our website or services after updates are posted means you accept the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Maison Health
A company of Solana Wellness, LLC
Email: hello@maison-health.com‍ ‍
Website: www.maison-health.com